H2H support services available for the humanitarian response in Democratic Republic of Congo

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The H2H Network has activated it’s fund to provide services that strengthen the humanitarian response in eastern Democratic Republic of Congo (DRC). The services, delivered by 10 H2H Members, are available to support humanitarian responders operating in this complex and evolving crisis.

Since the fall of Goma in January 2025, the humanitarian situation in eastern DRC has deteriorated significantly. Intense conflict involving multiple national and regional actors has resulted in mass displacement, widespread insecurity, and rising humanitarian needs. Humanitarian actors face substantial challenges, including access restrictions, damaged infrastructure, and limited operational capacity due to evacuations and funding shortfalls.

In this context, the H2H Network has mobilised CHF 1.3 M to provide specialized, high-value services that complement the existing humanitarian architecture and fill critical gaps. The funded H2H Members are filling gaps by providing services such as improving data sharing and coordination among NGOs, strengthening leadership capacity, linking diaspora and local actors, countering misinformation, enhancing nutrition responses, gathering community-driven data, offering cross-sectoral data analysis, monitoring digital threats, supporting information management, and promoting locally grounded humanitarian journalism.

The following H2H Network members are delivering services:

• CartONG: Partnering with the national Congolese NGO forum (CONAFOHD) to co-develop a data-sharing platform for local NGOs.
• Centre for Humanitarian Leadership (CHL): Enhancing leadership skills of Congolese humanitarian actors through a multi-tiered Crisis Leadership Program.
• DEMAC (Diaspora Emergency Action & Coordination): Strengthening collaboration between the Congolese diaspora and local actors.
• Fondation Hirondelle: Providing information through weekly radio broadcasts in French and Swahili via 40 local stations.
• Global Nutrition Cluster: Supporting the Nutrition Cluster and national actors with technical expertise in coordination, needs assessments, and emergency nutrition programming.
• Ground Truth Solutions: Delivering structured perception research and community dialogues to inform programming based on community-identified protection risks, needs, and coping strategies.
• IMPACT Initiatives: Supporting decision-making through humanitarian situation monitoring, market analysis, cross-sectoral crisis analysis, and integrated public health assessments.
• Insecurity Insight: Improving access and operational security through tracking and analysis of threats against aid actors and sentiment monitoring on social media platforms.
• MapAction: Providing in-country and remote geospatial and information management (IM) support, including GIS, data analysis, and integration of Earth Observation products.
• The New Humanitarian: Producing independent journalism that centres the voices and perspectives of affected communities.

The support package reflects the H2H Network’s commitment to strengthening the quality, efficiency, and accountability of humanitarian action by making expert services accessible where they are most needed.

For full details of the services and how to engage with the providers, please go to this page ->