H2H Network package of humanitarian support services: Earthquake in Myanmar
Following up on the 2024 H2H Fund activation in response to escalating conflict in Myanmar, which supported critical services such as independent analysis, operational guidance, and verification of information flows, the H2H Network has now expanded its support following the devastating 7.7-magnitude earthquake near Mandalay in March 2025.
Striking at a time when the global humanitarian system is weakened, the earthquake has compounded an already severe crisis, with millions affected and access to aid restricted by conflict and damaged infrastructure. In this context, technical support services are vital to ensure humanitarian efforts are coordinated, data-driven, inclusive, and accountable.
In response, the H2H Network has funded members providing a range of critical services, including rapid assessments, mapping and geospatial support, open-source damage analysis, and insights into hard-to-reach areas. Additional services now being delivered focus on community engagement, accountability to affected populations, and strengthening civil society-led aid efforts, ensuring that local voices and capacities are at the heart of the response.

Network member
ACAPSHumanitarian service
Data, information management and analysisObjective
Broaden and balance the humanitarian narrative that informs funding and programming decisions by integrating underrepresented voices, diverse perspectives, and alternative information sources into analysis products and discussions.
Services
ACAPS aims to support humanitarian decision-makers working on or in Myanmar with independent analysis and a more balanced narrative, by:
- Delivering in-depth analysis of the earthquake's impact in non-SAC-controlled areas using mixed methods, with a focus on access to aid, the scope and relevance of assistance, and emerging or unmet needs.
- Conducting a mapping review and visualizing the Myanmar analysis and information ecosystem, capturing information availability across the country, explaining disparities in coverage, and highlighting alternative sources.
- Hosting three webinars, interactive discussions, or closed-door sessions (depending on topic sensitivity) to present the main findings and facilitate dialogue around them.
Contact
Nathalie Herlemont – Zoritchak, Chief Analyst, nhz@acaps.org
Network member
Humanitarian OpenStreetMap Team (HOT)Humanitarian service
Data, information management and analysisObjective
Create open data and user guidance for building footprints and damage analyses.
Services
The initiative aims to improve open mapping for humanitarian use in Myanmar by:
- Crowdsourcing and validating a locally informed open building footprint dataset in OpenStreetMap (OSM) for priority affected areas.
- Developing a data comparison framework to assess OSM building footprints against other leading automated datasets (Overture, Google, Microsoft).
- Piloting a controlled crowdsourcing approach for damage detection and comparing results with alternative assessment methods.
- Proposing a workflow for using OSM and other open mapping tools to conduct damage mapping—aligning with, or offering an alternative to, proprietary methods.
Contact
Project Lead: Bernard Heng, Program Specialist, bernard.heng@hotosm.org
Back-up lead: Mikko Tamura, Community Manager, mikko.tamura@hotosm.org
Network member
IMPACT InitiativesHumanitarian service
Data, information management and analysisObjective
Strengthen the effectiveness of the humanitarian response and enhance stakeholders’ contextual understanding through the timely dissemination of on-the-ground information.
Services
IMPACT Initiatives aims to support informed decision-making by:
- Conducting a Rapid Needs Assessment (RNA) in earthquake-affected areas to produce and share a clean RNA dataset and thematic report, enabling humanitarian actors to better understand the needs of affected populations.
- Implementing a joint rapid market assessment (JRAM) to generate and disseminate a clean dataset/results table and key findings presentation, helping actors planning cash-based assistance to grasp post-earthquake market dynamics and cash needs.
Contact
Marta Piekarczyk, Research Manager, marta.piekarczyk@impact-initiatives.org
Network member
Map ActionHumanitarian service
Data, information management and analysisObjective
Support geospatial and information management functions within the response to enable effective coordination and efficient decision-making.
Services
MapAction aims to strengthen data-driven response efforts by:
- Providing technical information management and geospatial support through a service desk model, assisting humanitarian actors with any of the 8 stages of the data cycle: generation, collection, processing, storage, management, analysis, visualization, and interpretation.
- Developing a safe and practical methodology for information sharing between organizations—including UN country teams and local NGOs—leveraging secondary data and pre-existing primary data to inform emergency response activities in Myanmar.
Contact
Marina Kobzeva, Programmes and Partnerships Director, mkobzeva@mapaction.org
Network member
CDAC NetworkHumanitarian service
Community engagement and accountabilityObjective
Strengthen the flow and reliability of information for communities affected by the earthquake, particularly in contested and low-connectivity areas, by improving coordination among humanitarian, media, and digital rights actors. The project focuses on enabling local responders and humanitarian actors to better navigate harmful information risks and improve communication strategies through rapid analysis, targeted support, and convening.
Services
CDAC Network aims to contribute to a more informed, inclusive, and accountable response in a highly politicized and fragmented information environment by:
- Producing a multilingual rapid snapshot report analyzing the information environment and harmful information trends.
- Compiling systems-level recommendations based on lessons learned to influence humanitarian coordination bodies, donors, and media actors.
- Convening thematic virtual crisis calls (biweekly and monthly) with humanitarian, media, and tech actors to share updates and align coordination efforts.
- Deploying a Chiang Mai-based regional consultant to support on-the-ground coordination, strengthen links between local actors and humanitarian structures, and bolster community engagement and advocacy.
Contact
Judith Hall, Head of Finance and Administration judith.hall@cdacnetwork.org
Ila Schoop Rutten, Information Integrity Lead ila.rutten@cdacnetwork.org
Network member
SphereHumanitarian service
Quality and sector professionalizationObjective
Support Myanmar-based frontline staff to deliver principled, accountable, and safe humanitarian response. This will involve working with frontline staff in Myanmar to assess how the response meets community expectations, define practical improvements, and support implementation.
Services:
Sphere and CHS Alliance aims to strengthen accountability and community engagement in the Myanmar earthquake response by:
- Hosting an “Accountability Learning and Planning Camp” in Bangkok, focusing on community engagement, inclusion, and safeguarding, with key resources such as a collective assessment methodology, a ready-to-use cascading toolkit (English and Burmese) and an adaptable toolkit for accountability in acute emergencies.
- Providing seed funding to help participating organisations conduct local training and accountability actions in Myanmar.
- Offering mentorship and technical support to develop or adapt context-specific guidance and tools.
- Running a Community Perception Survey to gather feedback on aid access, awareness, and preferred feedback channels.
Contact
Bonaventure Sokpoh, Policy and Outreach Senior Advisor, CHS Alliance bsokpoh@chsalliance.org
Tristan Hale, Head of Digital and Communications, tristan.hale@spherestandards.org
Network member
Ground Truth SolutionsHumanitarian service
Community engagement and accountabilityObjective
Support responders and affected communities in Myanmar to share nuanced information, priorities, and advocacy messages that shape the humanitarian response, while providing real-time, actionable insights to inform effective and locally appropriate programming.
Services:
Ground Truths Solutions aims to strengthen community-informed decision-making by:
- Refining a perception-tracking methodology tailored to the Myanmar context, capturing experiences of both community members and local aid providers.
- Collecting and analyzing qualitative data through snowball sampling, focusing on citizen-led initiatives, local response capacity, and perceived gaps.
- Conducting stakeholder briefings with responders, coordinators, donors, and policymakers to support dialogue and improve alignment with community priorities.
- Producing bulletin-style reports highlighting key insights, including urgent community needs, local response strengths and gaps, and opportunities for international support.
Contact
Capucine Tibi, Programme Coordinator, capucine@groundtruthsolutions.org
Finn Blair, Programme Coordinator, finn@groundtruthsolutions.org
Network member
Insecurity InsightHumanitarian service
Security, logistics and programme supportObjective
Monitor public sentiment expressed on social media platforms related to the humanitarian earthquake response. The analysis identifies perceptions, frustrations, and misinformation trends, especially in areas where the UN system has no access.
Services:
Insecurity Insight aims to open a door into complexity, contradiction, and discomfort, providing signals where change is needed, by:
- Providing insights into public sentiment across different platforms and regions.
- Delivering early warning signals about harmful narratives or trust breakdowns.
- Offering recommendations to improve communication strategies, including language accessibility and decentralization.
- Producing briefs that enhance situational awareness by monitoring social media narratives to inform humanitarian planning and communication in earthquake-affected and inaccessible areas. (To receive these briefs, subscribe here.)
- Sharing insights from the monitoring to strengthen humanitarian actors’ capacity to engage with affected communities through conflict-sensitive, inclusive, and locally grounded communication strategies.
Contact
Christina Wille, Director, Christina.wille@insecurityinsight.org
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